It had suffered a similar outage in January. The company also suffered a global outage in February and yet again its users could not access emails and Teams. ![]() Outlook on the Web, Exchange Online, SharePoint Online, Microsoft Teams, and Outlook desktop clients were among the affected services.Įarlier in the same month, users were unable to access Microsoft 365 web applications and Teams. ![]() In April, Microsoft said it was investigating an issue where users may be unable to use the search functionality in multiple Microsoft 365 services. Last month, the company reported that UK users were facing issues accessing some service offerings under Microsoft 365. Eastern Monday morning, according to outage tracker Downdetector. The two outages on Monday are the company’s seventh downtime in the last six months. Microsoft 365 outage and problem reports peaked at almost 18,000 shortly after 11 a.m. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix,” Microsoft said, adding that users could either wait for Microsoft to clean up the duplicate contacts or follow a prescribed workaround. “This issue only impacts users who synced their personal account device contacts with Microsoft Teams. The service status page for Microsoft 365 also showed that Teams and Outlook were currently suffering from a duplicate contact list issue. Visit our Cookie Consent tool if you wish to opt back in. Microsoft 365 comments Tips Frustrations Share them with other site visitors: You previously opted out of viewing this content. The second outage saw over 5,000 users affected at its peak. 76 Outlook 14 Server Connection 10 Website Stay up to date Be the first to know the next time Microsoft 365 goes down. ![]() The issue was resolved over the following three hours, the company’s latest tweets showed.Ībout 18,000 users were affected at the peak of the outage, data from the internet outage tracking website Downdetector showed. We’ll be providing updates related to this event under MO572252 in the admin center,” the company said in a tweet. “We’ve determined that impact associated with MO571683 and EX571516 has reoccurred and are investigating the cause. However, Microsoft 365 services were hit again just a few hours later. The Twitter thread continued to say that the company has "identified downstream impact" for other Microsoft tools, including Teams, SharePoint Online and OneDrive for Business.Another hour later, the company decided to stop the deployment of updates to Microsoft 365 and said the services were in recovery. In a follow-up tweet, the company added, "We're reviewing our networking systems and recent updates in an effort to identify the underlying root cause of the issue." "We're investigating an issue with accessing Outlook on the web," the company tweeted from its Microsoft 365 Status support handle a little after 11:30 am ET. By around noon ET, however, the reports of issues began to rapidly subside and the company confirmed early in the afternoon that the issue had been resolved. ![]() Reports of the outage began to tick up at around 10 am ET, according to DownDetector data. More than 15,000 users reported issues with Microsoft 365, the web version of the Microsoft Outlook application, according to outage-tracking site DownDetector. (CNN) - Thousands of Microsoft Outlook users briefly reported issues accessing their email accounts on Monday morning.
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